Extract from the Ethical Framework

13.ÌýWe must be competent to deliver the services being offered to at least fundamentalÌýprofessional standards or better. When we consider satisfying professional standardsÌýrequires consulting others with relevant expertise, seeking second opinions, or makingÌýreferrals, we will do so in ways that meet our commitments and obligations for clientÌýconfidentiality and data protection.

14.ÌýWe will keep skills and knowledge up to date by:

a. reading professional journals, books and/or reliable electronic resources
b. keeping ourselves informed of any relevant research and evidence-based guidance
c. discussions with colleagues working with similar issues
d. reviewing our knowledge and skills in supervision or discussion with experiencedÌýpractitioners
e. regular continuing professional development to update knowledge and skills
f. keeping up to date with the law, regulations and any other requirements, includingÌýguidance from this Association, relevant to our work

15.ÌýWe will keep accurate records that:

  • are adequate, relevant and limited to what is necessary for the type of service beingÌýprovided
  • comply with the applicable data protection requirements – seeÌý

16.ÌýWe will collaborate with colleagues over our work with specific clients where this isÌýconsistent with client consent and will enhance services to the client.

17.ÌýWe will work collaboratively with colleagues to improve services and offer mutualÌýsupport – seeÌý56–59 Working with colleagues and in teams.

18.ÌýWe will maintain our own physical and psychological health at a level that enables us toÌýwork effectively with our clients – seeÌý91 Care of self as a practitioner.

19.ÌýWe will be covered by adequate insurance when providing services directly orÌýindirectly to the public.

20.ÌýWe will fulfil the ethical principles and values set out in thisÌýEthical FrameworkÌýregardless of whether working online, face-to-face or using any other methods ofÌýcommunication. The technical and practical knowledge may vary according to howÌýservices are delivered but all our services will be delivered to at least fundamentalÌýprofessional standards or better.

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FAQs

Do we always have to keep records even if this will deter clients away from seeking our services or clients want our services but won’t consent to keeping those records?

What do you see as the distinctive ethical challenges to working online?

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