Extract from the Ethical Framework

43.ÌýWe will maintain high standards of honesty and probity in all aspects of our work.

44.ÌýWe will be as open and as communicative with our clients, colleagues and others as isÌýconsistent with the purpose, methods and confidentiality of the service.

45.ÌýWhenever we communicate our qualifications, professional experience and workingÌýmethods, we will do so accurately and honestly. All reasonable requests for thisÌýinformation will be answered promptly.

46.ÌýWe will give conscientious consideration to the law and how we fulfil any legalÌýrequirements concerning our work – see alsoÌý14f,Ìý23ÌýandÌý70.Ìý

47.ÌýWe will promptly notify this Association about any criminal charges or disciplinaryÌýprocedures brought against us. We will also notify this Association of civil claims arisingÌýfrom work in the counselling professions, or if we have been declared bankrupt.

48.ÌýWe will avoid any actions that will bring our profession into disrepute.

49.ÌýWe will encourage clients to raise any concerns about our work with them at theÌýearliest possible opportunity, give any concerns careful consideration and, whenÌýappropriate, attempt to resolve them. Clients will be informed of any applicableÌýcomplaints processes open to them including theÌýProfessional Conduct ProceduresÌýofÌýthis Association.

Video transcriptsÌý(opens in a new window)

FAQs

I see you have dropped the requirement that members self-report to Ïã¸ÛÁùºÏ²Ê¾«×¼×ÊÁÏ when they are in financial difficulty. Why did you do this?

Ìý

Why is integrity ethically so important to our professions?

Ìý

We have been discussing whether a chatbot providing counselling has integrity? If it can't have integrity, would using a chatbot with clients be unethical?

Ìý