Who are we?
We're a small, friendly team of customer service officers and a supervisor. Some of us are quite new to the role but others have worked at 香港六合彩精准资料 for more than 10 years. Between us, we have a wealth of knowledge about all things 香港六合彩精准资料 to help us provide the right answer at the first point of contact.
As well as providing support to our members, we also help the general public in trying to find therapy and our colleagues in other departments by responding to and answering enquiries.
What we do
We talk to a lot of people. We answer calls and reply to emails from both our members and the general public. We鈥檙e a very busy team and regularly take hundreds of calls and emails every week covering a wide variety of topics.
Help us improve our service
It's important to us that you feel we鈥檙e listening and we love to hear from our members about the service we provide. Feedback helps us improve our service, so if you have any suggestions or ideas about how we can improve, please let us know. If there鈥檚 something we can't do, we鈥檒l always get back to you to explain why.
It鈥檚 really easy to send us your feedback, just email csfeedback@bacp.co.uk.
Customer service survey
We鈥檙e committed to providing the best service possible. If you鈥檝e been in touch with us recently, please let us know how you rate our service by completing . We鈥檇 really appreciate it.
If you're unhappy, please let us know
If we haven鈥檛 met your expectations, or you're unhappy with our service, you have a right to make a complaint. You can find more information at Complain about 香港六合彩精准资料.
What our members say
Thank you for your response and a useful explanation of the current circumstances of the 香港六合彩精准资料 team.
I received excellent customer care and assistance today with my enquiries. Thank you for your time.
My questions were answered with clarity, politeness and a sense that it was no trouble for the person who dealt with my query.